People are goal driven beings and pick up very quickly on the values and views of others who have a direct influence on their careers. If managers and teaching staff do not use e-Learning, are critical of it as a learning tool or describe it as an inferior learning method, their colleagues will often take on the same views.

There will always be individuals who use e-Learning out of personal interest but organisation wide uptake will be driven by the views and actions of those who are in a position to influence and organise.
If managers and teaching staff are critical of e-Learning it may be down to awareness, training and poor personal experience. The problems can be diagnosed and action by senior leaders to promote a more positive attitude towards the situation can be taken.

In any change programme it is important for change leaders to know how colleagues feel about the new initiative. The first stage for any change leader is to understand fully the relationship that individuals have in relation to the new initiative. Are those individuals aware of their role? How do they feel about it? Are they committed to the new initiative or will they simply comply or worse, oppose? There are many tools that change leaders can use to help them diagnose problem areas and decide on the best action to take.

Look at the section in the Toolkit on Managing Change.