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The e-Learning infrastructure is reliable, robust and sufficient.
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Appropriate software is available to learners and those responsible for developing and delivering e-Learning.
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Teaching staff are provided with technical support when using e-Learning.
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Learners are provided with technical assistance when using e-Learning.
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Learning management systems are used to manage and record learning.
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Learners are provided with the means to communicate online with tutors.
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The quality of technical support for learners and tutors is evaluated regularly for adequacy.
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Technical standards and guidelines are documented for use when creating e-Learning.
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